1. General Information

These Terms and Conditions (“Terms”) govern your use of the website https://sidc.agency (the “Site”), operated by SIA “SIDC GROUP” (registration number 40003498304, legal address: Citadeles iela 2, Rīga, LV-1010) (“we”, “us”, or “our”). By accessing or using our Site or services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the Site.

2. Services

SIDC Group provides professional services, including:

• Online educational courses and training programs;

• Career and recruitment consultations;

• Professional development materials and digital content.

We reserve the right to modify or discontinue any of our services at any time without prior notice.

3. Eligibility

By using this Site, you confirm that:

• You are at least 18 years old or have the consent of a legal guardian;

• You are legally capable of entering into binding agreements.

4. User Responsibilities

By using our services, you agree:

• To provide accurate, complete, and up-to-date information;

• Not to use the Site or services for any unlawful purposes;

• Not to interfere with or disrupt the Site or servers connected to it.

5. Payments and Refund Policy

All prices for services are clearly stated on the Site and include VAT where applicable. Payments must be made in advance via secure online methods.

Please note:

• Digital products and services, such as online courses, consultations, and downloadable materials, are non-refundable in accordance with the Consumer Rights Protection Law of Latvia and EU Directive 2011/83/EU on consumer rights.

• By purchasing such services, the customer expressly agrees that the service will be provided immediately, and waives the right of withdrawal, as stated in Article 16(m) of the Directive.

• We do not offer partial refunds for unused sessions, missed appointments, or partially completed courses.

For individually signed recruitment agreements, separate terms may apply.

6. Intellectual Property

All content on this Site (text, graphics, photos, logos, audio, video, documents, etc.) is the intellectual property of SIDC Group or our licensors and is protected by copyright and trademark laws. Use of our content without written permission is strictly prohibited.

7. Limitation of Liability

SIDC Group shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our Site or services. All services are provided “as is” and “as available.”

8. Modifications

We reserve the right to modify these Terms at any time. Updated versions will be published on the Site. Continued use of our Site or services after changes have been posted constitutes your acceptance of the updated Terms.

9. Contact

For any questions or concerns regarding these Terms, please contact us at:

2 Citadeles Street, Riga, Latvia  
📧 info@sidc.lv
📞 +371 22553335